The QR codes you created while subscribing will be deleted when your subscription is cancelled and they will no longer work.
Sadly, we cannot offer unlimited scanning packages because of the costs of server infrastructure required to access Augmented Reality Code experiences.
Apple devices can access immersive Augmented Reality via an Augmented Reality Code when using Safari or Chrome. In addition to Google Services for Augmented Reality and Chrome, Android devices with ARCore or WebXR technologies are also able to access immersive Augmented Reality through ARCore (on Pixel phones) or WebXR (on Samsung, Xiaomi, Huawei, etc.).
It is not possible to click on the Augmented Reality experiences. User can only move or change the size of 3D models.
When your account is deleted, we will cancel your subscription and delete all of your data from our servers.
No. Once the QR code is generated, you will not be able to change it.
Through the file upload process, you can upload upto 50MB file size having extensions .GLB or . GLTF. If you want to upload file greater than 50MB, please share us the same over email. P.S. As user need to visualise these AR on their phones, keeping the file size as minimum as possible would be good for user.
The following file formats can be automatically uploaded to our platform through our interface: .GLB, .GLTF. For other 3D file formats, including .DAE, .ABC, .USDZ, .PLY, .STL, .FBX, .OBJ, .STP, .IGS, etc., please send them through our dedicated support email.
The following file formats can be automatically uploaded to our platform through our interface: .GLB, .GLTF. For other 3D file formats, including .DAE, .ABC, .USDZ, .PLY, .STL, .FBX, .OBJ, .STP, .IGS, etc., please send them through our dedicated support email.
Our refund policy allows for customers to request a refund within 15 days of their purchase. If a refund is requested within this time frame, the full purchase amount will be refunded. If a refund is not requested within 15 days, no money will be refunded.